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Ordering Process
At EnVi Crochet, we prioritize customer satisfaction and attention to detail. Utilizing an order form allows us to capture individual preferences accurately, ensuring each arrangement reflects your unique taste and vision.
1
Browse & Select
Explore our website's selection and choose the perfect arrangement for any occasion.
2
Open Order Form
Click the "order here" link to open the order form for a streamlined process
3
Complete Order Form
Enter your order details and color preferences, then place your order.
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What do I do after I place my order?Once you've submitted your order, sit tight! We will contact you shortly after to finalize any preferences and details, including delivery instructions. This ensures your arrangement is exactly how you want it and arrives at the perfect time.
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How long does it take to complete my custom order?We typically complete custom orders within 1 week, depending on order volume and complexity. We'll keep you updated on your order's progress!
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Do you ship internationally?Currently, we offer shipping within the United States. If you're outside of these regions, feel free to contact us to explore possible options.
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Can I modify my order after submitting it?We understand changes happen! Please contact us within 48 hours of placing your order, and we'll do our best to accommodate your request.
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What payment methods do you accept?We accept cash, credit, debit, Venmo, and Zelle.
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When do I pay for my order?If you're paying by cash, credit, or debit, payment is made upon delivery. For payments via Venmo or Zelle, payment is required once we contact you to confirm your order.
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What’s your return/exchange policy?Since each bouquet is custom-made, we are unable to accept returns. However, if there is an issue with your order, please reach out, and we’ll work to resolve it.
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How does my purchase support EnVi’s sustainability efforts?For every dollar made, we plant a tree in an area affected by deforestation. Your support helps us in our mission to combat climate change!
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